Renee Mann
Summary
I’m passionate about driving measurable results and empowering teams through strategic, high-impact enablement programs. With a strong foundation in sales enablement, team leadership, and cross-functional project execution, I specialize in building scalable strategies that boost performance and fuel growth.
Known for my collaborative leadership style, I excel at turning complex challenges into innovative, results-driven solutions. I thrive in fast-paced environments where communication, creativity, and execution are key to exceeding expectations and delivering value across the organization.
Experience
AireSpring, Denver, CO
Corporate Trainer
February 2025 - Present
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As part of the H.R. team, create and manage the Ambassador and Buddy onboarding programs.
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Design, develop, and facilitate in-person and virtual training sessions for new hire onboarding, professional development, leadership, compliance, and systems training.
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Conduct training needs assessments to identify skill gaps and recommend targeted learning solutions.
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Create and maintain training documentation, including manuals, job aids, e-learning content, and course evaluations.
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Collaborate cross-functionally with department leaders and subject matter experts to ensure training aligns with business goals and performance expectations.
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Evaluate training effectiveness through assessments, feedback surveys, and data analysis; iterate on programs based on insights and outcomes.
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Manage and update content in the Learning Management System (LMS) and ensure proper tracking of employee participation and progress.
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Stay current with learning trends, technologies, and best practices to consistently enhance training offerings.
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Support organizational change initiatives through targeted training and communication efforts.
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Manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
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Conduct product and service training webinars for internal personnel.
RingCentral Denver, CO
Senior Global Partner Enablement Manager
March 2018 – March 1, 2024 (6 years)
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Led the design and execution of a global Partner Enablement E-Learning strategy that drove a 44% increase in partner closed-won deals and a 73% boost in monthly recurring revenue in 2023.
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Aligned content with strategic priorities to accelerate partner performance. Spearheaded a professional development program for the instructional design team, improving productivity by 15% and reducing project turnaround by 30%.
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Directed a team of data analysts to enhance enablement reporting, achieving a 25% lift in accuracy through improved data visualization and monthly gap analysis.
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Designed a customized onboarding program for internal channel partners, resulting in a 35% increase in product adoption and a 15% rise in cross-sell opportunities.
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Developed a peer mentoring program that improved project delivery efficiency by 40%.
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Owned partner and internal sales training at RingCentral, launching a full-scale LMS with certification courses, achieving an 85% completion rate.
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Collaborated cross-functionally with executives and teams across sales, marketing, product, and services to align efforts and ensure consistent communication.
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Developed enablement playbooks and tools that boosted learner skill application by 20%.
RingCentral Denver, CO
Senior Instructional Designer
April 2015 - March 2018 (3 years)
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Established internal channel on-boarding program and curriculum which shortened ramp up period by 64%.
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Lead project manager for instructional design team resulting in an improved efficient design time by 45%.
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Developed product and sales training for channel partners and internal employees, improving product and system knowledge by 32%.
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Content manager for partner LMS system including learning development, time saving processes, and design saving partners 27% in E-learning education.
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Collaborated with other training organizations within the company, including technical, direct sales, sales engineers, marketing to ensure the most current information is available saving valuable learning time by 20%.
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Facilitated identifying and assessing training needs within the channel improving completion compliance by 34%.
DIRECTV Denver, CO
Sr. Instructional Designer, Field Services Training Design and Delivery
October 2014 - April 2015 (7 months)
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Orchestrated the development of a comprehensive product and technical training program for DIRECTV field technicians achieving shorter installation times by almost 30%.
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Developed product, new hire and technical training for TSC agents.
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Created Knowledge Base articles for entire company to reinforce learning.
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Identified and assessed training needs within the company shortening ramp up time by 30%.
Cricket Communications Denver, CO
Instructional Developer II
9 years, 10 months
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Designed and implemented a new hire sales and services training program for hundreds of Cricket employees.
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Developed technical new hire training for Cricket call center representatives shortening call duration by .50 seconds.
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Conducted and supervised training for Cricket employees; including instructor led, COACH articles, Cricket University (LMS).
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Planned and executed a wide range of training, new hire, sales, and products.
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Assessed training needs within the company by utilizing data and surveys.
Education
Regis University
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Bachelor of Arts (B.A.), Communication, General · (2010 - 2012) Summa cum laude
Arapahoe Community College
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Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
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(2005 - 2007) Member of Phi Theta Kapp
Top Skills
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Telecommunications/SaaS
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Strategic & Analytical
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Instructional Design Expertise
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Project & Program Management
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Change Management
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Communication & Presentation
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Cross-functional Team Leadership​
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​Adobe Suite
Sales Enablement Platforms
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Skilljar
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SalesHood
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Highspot
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Captivate
Certifications
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ERG Leadership Growth Program
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Selling through Curiosity
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Mediation
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Negotiation
Honors-Awards
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2023 Q2 Sales Award of Excellence
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F.I.T.E. Club Empowering Customers Ring-excellence
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Cricket Business Transition
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Cricket Colorado Peak Awards (4)